Information We Collect

We collect different types of information depending on how you interact with our platform. Some information you provide directly, while other data is collected automatically as you use our services.

Personal Information You Provide

• Contact details including your name, email address, phone number, and business address
• Account credentials such as usernames and encrypted passwords
• Business information including company name, registration number, and industry sector
• Financial data necessary for cash flow analysis and forecasting
• Communication preferences and support enquiries
• Payment information when subscribing to our services

Information Collected Automatically

• Device information such as IP address, browser type, and operating system
• Usage data including pages viewed, features accessed, and time spent on platform
• Technical data like cookies, session identifiers, and system diagnostics
• Location data based on your IP address for service optimization

How We Use Your Information

We process your personal data only when we have a lawful basis to do so. Here's what we actually do with the information we collect and why it matters for your experience.

Information Sharing and Disclosure

We share your information only when necessary to provide our services or when required by law. Here's who might receive your data and why.

Service Providers

We work with trusted third-party companies that help us deliver our services. These include cloud hosting providers, payment processors, and customer support platforms. All service providers are contractually bound to protect your data and can only use it for the specific purposes we authorize.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority. This includes responding to legal processes, protecting our rights, preventing fraud, or ensuring platform security. We'll notify you of such requests unless legally prohibited.

Business Transfers

If evaronexalio undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We'll provide notice before your data is transferred and becomes subject to a different privacy policy.

Data Security

We implement rigorous security measures to protect your personal and financial information. Our approach combines technical safeguards, organizational policies, and regular security assessments.

• Industry-standard encryption for data transmission and storage
• Secure servers hosted in UK-based facilities with restricted access
• Regular security audits and vulnerability assessments
• Multi-factor authentication options for account protection
• Staff training on data protection and security best practices
• Incident response procedures for potential security breaches
• Regular backup systems to prevent data loss

While we take extensive precautions, no internet transmission is completely secure. We recommend using strong passwords and enabling two-factor authentication on your account.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Retention periods vary depending on the type of data and legal requirements.

• Account information: Retained while your account is active plus 7 years after closure for tax and accounting purposes
• Financial records: Kept for 7 years in compliance with UK financial regulations
• Support communications: Maintained for 3 years to improve service quality
• Marketing data: Retained until you withdraw consent or we determine it's no longer relevant
• Usage analytics: Aggregated and anonymized after 24 months

When data is no longer needed, we securely delete or anonymize it. Some information may be retained longer if required by law or to resolve disputes.

Your Rights and Choices

Under UK data protection law, you have several rights regarding your personal information. We're committed to honoring these rights and making them easy to exercise.

Access and Portability

You can request a copy of the personal data we hold about you. We'll provide this in a structured, commonly used format within 30 days. You can also request that we transfer your data directly to another service provider where technically feasible.

Correction and Updates

You can update most of your personal information directly through your account settings. If you notice any inaccuracies or need help making changes, contact our support team at info@evaronexalio.com.

Deletion and Erasure

You have the right to request deletion of your personal data under certain circumstances. This includes when the data is no longer necessary, you withdraw consent, or you object to processing. Some information may need to be retained for legal or regulatory reasons.

Objection and Restriction

You can object to processing of your personal data for marketing purposes at any time. You may also request that we restrict processing in specific situations, such as while we verify accuracy of data you've disputed.

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage patterns, and provide personalized features. You can control cookie settings through your browser preferences.

Types of Cookies We Use

• Essential cookies: Required for basic platform functionality and security
• Performance cookies: Help us understand how you use the platform
• Functionality cookies: Remember your preferences and settings
• Analytics cookies: Provide insights into user behavior and platform improvements

Most browsers allow you to refuse cookies or alert you when cookies are being sent. Disabling certain cookies may affect platform functionality.

Children's Privacy

Our services are designed for business users and are not intended for individuals under 18 years of age. We don't knowingly collect personal information from children. If you believe we've inadvertently collected data from a minor, please contact us immediately so we can delete it.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform. The "Last Updated" date at the top indicates when the policy was most recently revised.

We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after changes indicates your acceptance of the updated policy.

International Data Transfers

While we primarily store data within the United Kingdom, some of our service providers may process information outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place through standard contractual clauses or other approved mechanisms.

Any international transfers comply with UK GDPR requirements and maintain the same level of protection as data processed within the UK.